Industries
Healthcare Industry Services
For 30 years, GMS Connect has been a trusted partner that can fully support your Medicare, Medicaid, ACA and commercial lines of business customer experience needs.
About our healthcare services
As pressures to reduce costs and improve member health continue to increase, and health care organizations are now being scored and held financially responsible based on patient feedback and outcomes, outreach campaigns are becoming an increasingly important tactic for health plans.
Our offerings improve STAR ratings and HEDIS scores.
- Lines of business
- Medicare · Medicaid · ACA · Commercial
- Quality measures
- STAR ratings · HEDIS
- Compliance
- CMS · HIPAA · SOC 2 Type 2
Next step
Tell us the population, the campaign and the outcome you are measured on.
Key offerings
- COVID-19 Outreach
- Pre-enrollment and Enrollment Services (Licensed and Non-licensed)
- New Member Welcome Calls
- Wellness Outreach
- Encounter Facilitation
- Gaps in Care (HEDIS)
- Health Risk Assessments
- Physician Appointments
- Member Retention – Surveys
Related industries
Next step
Start with a conversation about your programme.
Tell us the population, the campaign and the outcome you are measured on. We will tell you how we would run it.